I take complicated things and make them simple
I conduct customer research, user interviews, surveys and usability tests to make sure I'm crafting the right solution for the right people.
Ongoing roundtables with stakeholders and engineers are always a part of my process. My role is to represent the user and find a harmonious solution.
Nobody gets it right on their first try. Working from low-fidelity sketches to high fidelity prototypes keep users and stakeholders involved in the developing vision.
Managing product scope, breaking the project into stories, and provided detailed documentation gives engineers a workable roadmap.
Iterative design means you are never finished. Gathering user feedback, studying analytics and conducting tests give good clues as to where to go next.
I began my career as a jr designer and front end developer. Over the past seven years I have gradually transistioned into UX design. Having worked mainly in startup environments I've learned to wear many hats. I pride myself on being able to communicate with people on all sides of the equation: product owners, engineers and users.
In my downtime, I like to create comics and games. My first graphic novel "I'm Crazy" won Peter Laird's Xeric Award in 2010. I'm currently releasing a new book and starting on a narrative based card game.
If you're interested in working with me, you can find me at firstname.lastname@example.org.